Importance of Application Quality Management
Quality Management is the aspect of the overall management function that establishes and operates a policy of quality of a company / organization. In order to suffice the needs of customers and timeliness on a shoestring budget and economical. So the ultimate goal of the project can be achieved corresponding quality, time and customer satisfaction as well as cost efficiency for contractors.Quality Management as a system to ensure compliance with the performance and results of the project defined quality standards include:
- Quality planning: setting standards of quality and standards of the appropriate configuration for the project and how its fulfillment.
- Quality assurance: perform quality activities to ensure the project meets the standards set.
- Quality control: compliance monitoring project results against established configuration standards and identifying ways to eliminate causes of quality failures.
--> Without Quality Assurance will lead to repetitive errors, lack of team coordination, and the omission of the problems that arise. This condition will be very instrumental cause internal and external issues that resulted in the project not achieving the ultimate goal of the project as expected.
With the implementation of the company's ISO 9001:2008 benefits:
- Improve customer confidence and satisfaction through the provision of better quality assurance.
- The value of competition and increasing corporate image with ISO 9001:2008
- Implementation of ISO 9001:2008 will increase productivity, efficiency, operational effectiveness and reduce the costs associated with the defect (reject) or low-quality goods and waste.
- Make the system work in a company being a documented standard work and have a good working rule making it easier to control.
- Can serve as a standard of work to train new employees.
- Ensure that the processes carried out in accordance with the defined quality management system.
- Will facilitate the top management in achieving the target because it was prepared measurable goals and plans to achieve them.
- Improving morale and employee morale due to a lack of clarity and authority duties (job description) and the relationships between related parts so that employees can work efficiently and effectively.
- Can direct employees to meet the demand for quality-minded customers, both internal and external
