The Quality audit is the process of systematic examination of a quality system conducted by an internal or external quality auditor or an audit team. The audit is important part of organization's quality management system and is a key element in the ISO quality system standard, ISO 9001.
Audits are an essential management tool to be used for verifying objective evidence of processes, to assess how successfully processes have been implemented, for judging the effectiveness of achieving any defined target levels, to provide evidence concerning reduction and elimination of problem areas. For the benefit of the organisation, quality auditing should not only report non-conformances and corrective actions, but also highlight areas of good practice. In this way other departments may share information and amend their working practices as a result, also contributing to continual improvement.Internal audits will help you focus your ISO 9001 quality audits on "opportunity identification" rather than on "catching people".
